Effective Date: 25 Jan 2025

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Introduction

Welcome to Bhrsa Eco-Conscious Lifestyle Pvt Ltd (“Bhrsa,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our platform, including our website (bhrsa.com), services, and any associated activities, whether as a visitor or a client. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

 

1. Scope of Services

Bhrsa operates as an eco-conscious platform focused on the following business models:

• Affiliate Marketing Links: We provide affiliate links to healthy products in the categories of food, personal care, home care, pet care and true eco-friendly alternatives from various brands. When you click on these links, you will be directed to third-party websites to complete your purchase. Logistics, shipping, and customer service for such purchases are handled by the respective third-party platforms.

• Holistic Wellness Events: We organize wellness events monthly, including online and offline sessions such as yoga, meditation, and tea-tasting workshops. Registrations for these events are open to individuals and businesses, subject to availability and payment of applicable fees.

• Bulk and Corporate Gifting: We facilitate bulk orders and corporate gifting solutions, earning through dealer discounts from vendors. All customization and delivery arrangements are agreed upon during order confirmation.

• Corporate Eco-Friendly Audits: We offer sustainability audits to help organizations adopt more eco-friendly practices. Fees and service scope are determined on a case-by-case basis. This service is not limited to auditing but extends to slow transformation of organizations to be sustainable and to educate corporate humans of health and sustainability in day to day lives.

• Educational Content: Through our Instagram and YouTube channels, we share educational content to promote low-tox and eco-wellness lifestyles. This is a non-revenue-generating activity aimed at creating awareness.

• Advertising Space: We may facilitate and allow third party advertisers to display their advertisements and other information on our Platform. Any issues or concerns faced by the User with respect to the advertisements will need to be taken up by the User directly with the relevant third party advertiser. We disclaim any and all liability arising out of third party advertisements on the website. We only provide the space to place such advertisements, and we have no other relationship with the Third Party Advertisers. Bhrsa, through its website and services, may engage in affiliate marketing whereby Bhrsa receives a commission on or percentage of the sale of goods or services on or through the website. Bhrsa may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation.

 

2. User Responsibilities

• By using our platform, you represent that you are at least 18 years old or have the consent of a parent or guardian if required.

• You agree to provide accurate and complete information during the registration, order, or event sign-up process and to update your details as necessary.

• You are responsible for maintaining the confidentiality of your account credentials and any activities conducted under your account.

• The Website is an online store which carries out sales of the following: Clothing & Accessories, Beauty & Personal Care Products, Home products, Food & Drinks, Nutritional products, Pet store products with focus on health and sustainability. We reserve the right to refuse service or refuse to sell the products on the Website at our sole discretion to anyone for any reason at any time.

• The Website does not screen or censor the users who register on and access the Website. You assume all risks associated with dealing with other users with whom you come in contact through the Website. You agree to use the Website only for lawful purposes without infringing the rights or restricting the use of this Website by any third party.

• You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of Bhrsa.

• By using Bhrsa website, you agree:

• That you are competent to contract within the meaning of the Indian Contract Act.

• That you are not using anyone else’s login credentials or any other data including username, email-id, password, financial details etc. without prior legal authorisation.

• That you are above the age of 18 years.

• That you are using a secured internet connection and device which is free from any malware or viruses. You agree that in case we detect any fraudulent activity or misuse of technology; Bhrsa has every right to not only cancel the transaction but also take necessary actions against such users without prior intimation to the user.

• You agree that it is your responsibility to provide complete information about yourself as prompted by the website registration form or provided by you as a visitor or user of a third-party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Bhrsa has the right to indefinitely terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

• That it is the sole responsibility of the user to fill in the correct details and place orders. Once the order has been placed and the transaction stands complete, Bhrsa shall not be responsible for any wrongly filled information or data. However, the customer can contact the team of Bhrsa through the given channel, nevertheless, it shall be the sole discretion of Bhrsa to accept/dismiss such requests of the user.

• That the offers made in any promotional messages sent through emails/SMS/etc shall be subject to change at the sole discretion of Bhrsa and Bhrsa owes no responsibility to provide you any information regarding such change.

• That it is the sole responsibility of the user to provide the correct shipping address. In case, the customer provides wrong/insufficient address, and the product gets delivered at the address provided by the user which later turns out to be the wrong address, Bhrsa shall not be responsible for any refunds, returns or any other support.

• That you undertake not to post, host, upload, modify, replicate, download, transfer, transmit, retransmit, circulate, redistribute, produce, republish, recompile, dismantle, or make any adjustment or commercial abuse of any exclusive material made accessible through Bhrsa.

• That in any case of unlawful usage of anything concerned with Bhrsa and if found that you are in violation of these conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that Bhrsa shall in no manner be held responsible for the same.

• That Bhrsa has no control over and is not in-charge of anything on any connected site. You agree to access them at your own risk. 

• That the user shall solely be responsible for any mishaps while operating this website and shall not be held liable to Bhrsa for any data leak or transactional hazards.

• That in case of any dissatisfaction towards the services and/or products of Bhrsa, the customer shall first approach the concerned grievance source of Bhrsa to resolve the issue. We are committed to serve our customers in the best possible way and will try to resolve it as soon as possible.

• That Bhrsa does not manufacture any products and any issue with the products will be first directed to the grievance source of Bhrsa for us to carry out necessary investigations with the producer/vendor of the product. Bhrsa is an aggregator platform and is not responsible for the products listed on the website nor for any acts/ omission of any user or seller of the website.

• To not harass, abuse, or threaten others or otherwise violate any person's legal rights.

• To not unlawfully gather information about others.

• That you have read and understood these terms and conditions before moving further and placing order at Bhrsa.

• You are prohibited from using the site or its content: (a) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (b) to submit false or misleading information or any content which is defamatory, threatening, unlawful, harassing, indecent, abusive, obscene, or lewd and lascivious or pornographic, or exploits minors in any way or assists in human trafficking or content that would violate rights of publicity and/or privacy or that would violate any law; (c) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (d) to collect or track the personal information of others; (e) to damage, disable, overburden, or impair the website or any other party's use of the Website; (f) to spam, phish, pharm, pretext, spider, crawl, or scrape; (g) for any obscene or immoral purpose; or (h) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet; (i) to personally threaten or has the effect of personally threatening other Users. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses. The Company has the full authority to review all content posted by Users on the Website. You acknowledge that the website is not responsible or liable and does not control the content of any information that may be posted to the website by you or other User of the website and you are solely responsible for the same. You agree that you shall not upload, post, or transmit any content that you do not have a right to make available (such as, the intellectual property of another party).

• We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

• Assumption of Risk: You acknowledge and agree that any information posted on our website or social media is not intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between you and Bhrsa. You further agree that your purchase of any of the products on the website is at your own risk. Bhrsa does not assume responsibility or liability for any advice or other information given on the website.

 

3. Orders and Payments

• All orders and registrations are subject to acceptance by Bhrsa. We reserve the right to refuse or cancel any order or registration at our discretion.

• Payment terms, including methods and timelines, will be communicated during order placement or event sign-up. Orders and registrations will not be processed until payment is received.

• Additional terms may apply for bulk orders, gifting solutions, and corporate audits, as agreed upon with the client.

• You agree to provide us with a valid email and shipping address, as well as valid billing information. You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. All payments made against the purchases/services on Bhrsa by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third-party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Bhrsa.

• At Bhrsa Eco-Conscious Lifestyle Pvt Ltd, we accept payments through various methods, including credit and debit cards (Visa, MasterCard, etc.), UPI (Unified Payments Interface), net banking, wallet payments (e.g., Paytm, PhonePe), and trusted payment gateways like Razorpay, as displayed during checkout. To ensure the security of your transactions, all payments are encrypted using industry-standard SSL technology and processed securely through our payment partners, and we do not store your payment information on our servers. Customers are responsible for providing accurate and up-to-date billing information during the purchase process, and any changes to payment or billing details should be communicated promptly to prevent order delays or cancellations. For any payment-related disputes, please contact us at support@bhrsa.com, and our team will work diligently to resolve the issue in a fair and timely manner. Your payment security and satisfaction are our top priorities, and we are committed to ensuring a seamless transaction experience.

 

4. Affiliate Purchases

• For products purchased via affiliate links on our platform, all transactions, including shipping, returns, and refunds, are managed by the respective third-party websites.

• Bhrsa is not responsible for any issues arising from affiliate purchases, including delays, changes in product availability, or modifications to product details.

• For products purchased via affiliate links on our platform, shipping and delivery are managed by the respective third-party websites. Please refer to their shipping policies for details.

• Bhrsa does not handle logistics or shipping for affiliate purchases and is not responsible for delays or issues with such orders.

• Bhrsa does not handle logistics or shipping for affiliate purchases and is not responsible for delays or issues with such orders.

• Bhrsa’s role is to curate the healthiest products from various sources and make them available to you. However, we are not responsible if a product is out of stock, discontinued, or has changes in ingredients, as these decisions are made by the respective brands, and they may not inform us.

• As a small team working genuinely to bring you health and wellness, it is humanly impossible for us to track all such changes. We highly appreciate it if you could inform us of any such updates that you come across even by chance. Upon verification and making the necessary changes to our website, we will reward you with something nice as a token of gratitude for being an extended part of our team and a well-wisher for all.

 

5. Events and Workshops

• Registrations for wellness events are confirmed upon receipt of payment. Any cancellations or rescheduling requests must be made at least 3 days prior to the event.

• Bhrsa reserves the right to cancel or reschedule events due to unforeseen circumstances. In such cases, registered participants will be notified, and refunds or rescheduling options will be offered.

 

6. Bulk and Corporate Gifting

• All bulk and corporate gifting orders are customized based on client requirements and confirmed upon receipt of payment.

• Any changes to the order must be communicated promptly and may be subject to additional charges.

• Bhrsa is not responsible for delays caused by incorrect delivery information provided by the client or other external factors.

 

7. Corporate Eco-Friendly Audits

• Corporate audits are conducted based on mutually agreed scopes, timelines, and fees.

• Bhrsa provides recommendations and reports based on best practices but is not liable for the implementation or outcomes of these recommendations.

 

8. Sale of Goods/Services

• Bhrsa may sell goods or services or allow third parties to sell goods or services on the Website. Bhrsa undertakes to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, Bhrsa does not guarantee the accuracy or reliability of any product information and you acknowledge and agree that you shall purchase such products at Your own risk. For goods or services sold by others, Bhrsa assumes no liability for any product and cannot make any warranties about the merchantability, fitness, quality, safety or legality of these products. For any claim you may have against the manufacturer or seller of the product, you agree to pursue that claim directly with the manufacturer or seller and not with Bhrsa. You hereby release Bhrsa from any claims related to goods or services manufactured or sold by third parties, including all warranty or product liability claims.

• We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Any orders including orders by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address may be subject to the above. We may restrict the sales of products or Services to any person, geographic region, or jurisdiction at our sole discretion as we may decide on a case-by-case basis.

• We further reserve an absolute right to refuse any order placed by any person and to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. If we cancel your order, we will contact the e-mail and/or billing address/phone number provided at the time the order was made.

• We take care to accurately display the colours and images of our products but, since your computer or phone screen's display of any colour might vary, hence we cannot guarantee the same. We also do not provide any warranties that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations and standards, or that any errors in the Service will be corrected. Prices and descriptions of products are subject to change at any time without notice, at our sole discretion based on the discounts, offers, manufacturer pricing variation or others. We may remove or discontinue any products from our site without prior notice. Any offer for any product or service made on this site is void where prohibited.

• We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

9. Intellectual Property

• All content on our platform, including text, images, logos, and designs, is the property of Bhrsa or its licensors and is protected by intellectual property laws.

• You may not use, reproduce, distribute, or modify any content without our prior written consent.

• Bhrsa owns all Intellectual Property Rights to and into the Website and Bhrsa linked social media content, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, databases, text, content, graphics, images, icons, and hyperlinks. Users acknowledge and agree that you shall not use, reproduce or distribute any content from the Website & social media belonging to Bhrsa without obtaining authorization.

• Users shall not upload posts or otherwise make available on the site any material protected by copyright, trademark or other proprietary right without the permission of the owner of the copyright, trademark or other proprietary right. Bhrsa does not have any responsibility to provide the users with indications or anything else that may aid the User in determining whether the material in question is copyrighted or trademarked. Users shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the site, user warrants that the owner of such material has expressly granted Bhrsa the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other end user to access, view, store or reproduce the material for that end user’s personal use. User hereby grants Bhrsa, the right to edit, copy, publish and distribute any material made available on the Site by the user.

• Bhrsa website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without the express permission of Bhrsa and the copyright owner is permitted.

• Also, the User shall only use the website for providing/ availing services as instructed by Bhrsa, and at no point of time shall a User try to reverse engineer, tamper or alter the intellectual property and code of website belonging to Bhrsa nor shall the User try uploading any malicious content which might deemed to be offensive or any virus/ malware. You shall not violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining or interference to any host, user or network. You shall be responsible for the security of your account, password, orders and payments being made on the Website.

• If copying, redistribution, or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that they do not acquire any ownership rights by downloading copyrighted material.

• You are strictly prohibited from using the Website or any of Bhrsa's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

 

10. Limitation of Liability

• Bhrsa is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform or services, including but not limited to loss of profits, data, or goodwill.

• Our liability, if any, is limited to the amount paid by you for the specific service or order in question.

 

11. Disclaimer

• General Disclaimer

  • The content on this website is provided for general informational purposes only and is not intended as professional advice of any kind, including but not limited to medical, legal, financial, or professional guidance. All information is based on traditional practices, cultural knowledge, personal experiences, and customer testimonies, which may vary in effectiveness and applicability from person to person.

  • We make no representations or warranties, express or implied, regarding the accuracy, completeness, suitability, or reliability of the information provided. Any reliance you place on such information is strictly at your own risk.

  • This website and its owners, contributors, and affiliates will not be held liable for any loss, harm, or damage, whether direct, indirect, or consequential, arising from the use of or reliance on any information or products mentioned on this site.

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• Health & Wellness Disclaimer

  • The information provided is not intended to diagnose, treat, cure, or prevent any medical condition or disease. Always consult with a qualified medical professional before starting any new health or wellness regimen, including the use of products or practices mentioned on this website.

 

• Affiliate Disclaimer

  • This website contains affiliate links, and we may earn a small commission on purchases made through these links at no additional cost to you. However, we do not endorse or guarantee the quality, safety, or effectiveness of third-party products.

  • The products listed on our website are selected based on ingredient research disclosed on their packaging at the time of listing. Since we are not informed of any subsequent changes made by the third party, we may not have the most up-to-date information about the product.

  • We encourage you to refer to the respective seller’s terms, conditions, and policies before making a purchase.

 

• Third-Party Products or Services

  • We are not responsible for the quality, reliability, or performance of third-party products or services recommended on this website

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• Holistic Wellness Events Disclaimer

  • Participation in events is voluntary, and results may vary from person to person. While we strive to support our participants positively; We are not responsible for any physical, mental, or emotional harm resulting from participation.

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• Eco-Audit & Awareness Sessions Disclaimer

  • Our eco-audit recommendations are based on best practices and are not legally binding. Implementation of our input is  at the sole discretion and risk of the client.

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• Workshops or Certification Programs

  • Our workshops and certification programs are for educational purposes only. We do not guarantee specific results or outcomes and are not responsible for any actions taken based on the content provided.

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• Corporate Wellness Packages Disclaimer

  • Wellness programs are intended to promote general well-being and are not a substitute for medical or professional advice. Participation is voluntary and at the discretion of individuals and their employers.

 

 

12. User Generated Content Policy

Bhrsa Eco-Conscious Lifestyle Pvt Ltd (Bhrsa) deeply values the contributions of its community and collaborators. By submitting any User-Generated Content (UGC) such as reviews, testimonials, photos, videos, social media posts, or content related to our products, services, or events, you grant Bhrsa a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content for marketing, advertising, operational and promotional purposes. While we strive to credit content creators, we reserve the right to use your UGC without attribution if it is not feasible in certain contexts. We may edit, adapt, or combine your content with other materials to fit our branding or promotional requirements. We encourage content that aligns with our mission of promoting a low-tox, eco-conscious lifestyle and request authenticity, relevance, and appropriateness in all submissions. UGC must be your original work, free of copyrighted material, and must not include offensive, misleading, or harmful content. Reviews and testimonials should reflect honest and genuine experiences. Affiliates and influencers are required to disclose their partnership with Bhrsa  (e.g., #Sponsored, #Ad) in compliance with marketing regulations and ensure their content aligns with our ethical guidelines. By submitting UGC, you indemnify Bhrsa from any third-party claims arising from its use. We reserve the right to edit or remove content that violates our policy or does not align with our values. Personal information shared through UGC may be used publicly unless anonymity is explicitly requested prior to our usage of the content. For businesses or organizations participating in corporate collaborations, submitted content, including logos or messages, must comply with mutually agreed branding guidelines. Bhrsa reserves the right to remove or not use UGC at its sole discretion if it violates this policy or does not align with our mission. By submitting UGC, you agree to indemnify and hold Bhrsa harmless from any claims, damages, or liabilities arising from our use of your content, including third-party copyright claims. Bhrsa reserves the right to update or amend this policy at any time. We encourage users to review this policy periodically to stay informed about changes. This policy is subject to updates, and we encourage regular review to stay informed. For any concerns or requests regarding your content, please contact us at support@bhrsa.com.

 

13. Indemnification

You agree to indemnify and hold Bhrsa, its directors, employees, and affiliates harmless from any claims, damages, or expenses arising from your use of our platform, violation of these Terms, or infringement of any rights.

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14. Service Interruptions

Bhrsa may need to interrupt your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that Bhrsa shall have no liability for any damage or loss caused as a result of such downtime.

 

15. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our platform.

• Your continued use of our services constitutes acceptance of the updated Terms.

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16. Governing Law and Dispute Resolution

• These Terms are governed by the laws of India, without regard to its conflict of laws principles.

• Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

 

17. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Bhrsa Eco-Conscious Lifestyle Pvt Ltd
Email: support@bhrsa.com
Address: Kolachi Kambla, Mangalore-574154, Karnataka, India

By using our platform, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Bhrsa!

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🌿 Our Commitment to People & Planet 🌿

At Bhrsa, we are driven by a deep commitment to your health and well-being while ensuring that our practices align with a sustainable, low-tox lifestyle. Every product, service, and policy is crafted with genuineness, transparency, and care for both people and the planet. We strive to provide you with conscious choices that contribute to a healthier world, one step at a time.

If you have any questions or need further clarification, feel free to reach out to us at support@bhrsa.com. Your trust means everything to us! 🌏💚